Subscription Policy

Subscription Plans

We offer flexible subscription options designed to keep your skincare routine consistent and affordable. Each plan includes specific product selections, delivery schedules, and pricing. Full details of your chosen plan will be displayed during checkout and confirmed via email. Every subscriber gets access to a personal subscription portal at: https://getfacetape.com/apps/retextion/#/login

Billing and Payment

Subscriptions are billed automatically based on the delivery cycle you select (for example, monthly or quarterly). By subscribing, you authorize FaceTape to charge your selected payment method on a recurring basis according to your chosen schedule.

Renewal and Auto Renewal

Your subscription renews automatically at the end of each billing cycle unless you cancel before the next renewal date. Renewal charges will be applied to the payment method currently on file. You can update your payment details at any time through your subscription portal.

Cancellation Policy

You are free to cancel your subscription at any time through your account dashboard or by contacting our support team. To avoid being charged for the next cycle, cancellations must be submitted at least 1 day before your upcoming billing date. After cancellation, you will continue to receive the benefits of your current billing period until it expires.

Refunds

We do not issue refunds for partial billing periods or unused portions of a subscription. If you believe a charge was made in error, please reach out to our team at support@getfacetape.com within 7 days of the transaction and we will investigate promptly.

Shipping

For subscriptions that include physical products, your FaceTape will be shipped according to the schedule outlined in your plan. Please make sure your shipping address is always up to date in your account. We cannot be held responsible for deliveries sent to an outdated or incorrect address.

Changes to Subscription Plans

FaceTape reserves the right to update subscription offerings, pricing, or features at any time. We will notify subscribers of any significant changes in advance. Continued use of the subscription service after changes take effect means you accept the updated terms.